Case Studies & Example Projects

This engagement involved providing consulting & advisory support for a client seeking to develop a talent management strategy that incorporated ‘best-practice’ principles while also being pragmatic and actionable.

Client & Context
A client organisation looking to build a structured yet practical approach to talent management, ensuring alignment with their broader strategic and cultural goals.

Key Activities included…

  • Conducting stakeholder consultations & market/industry research to identify key trends & benchmarks

  • Analysing & evaluating existing processes / frameworks to identify gaps & establish key priorities

  • Developing an internal ‘playbook’ outlining key talent management principles & processes

  • Providing actionable recommendations, including clear ‘roadmaps’ to support strategic planning

  • Developing supporting tools & resources for leaders & People & Culture professionals.

Outcome & Impact
My client was equipped with a clear and practical strategy that balanced best-practice insights with the organisation’s unique needs, equipping leaders with effective tools to manage talent with confidence.

This engagement involved designing a tailored leadership capability ‘library’ to support a range of people processes, including recruitment & selection, growth & development, talent management, and workforce planning. A key goal? To create a robust and well-considered framework that was also simple, flexible, and user-friendly.

Client & Context
A medium-sized health and food industry business looking to create a practical leadership capability library.

Key Activities included…

  • Conducting stakeholder consultations to understand capability needs across roles

  • Designing a structured, easy-to-use capability ‘library’ aligned with business priorities

  • Developing both physical & digital versions to ensure accessibility & usability

  • Creating supporting resources to help leaders apply the framework in real-world scenarios

  • Rolling out the library as part of a broader program to support leaders in effectively supporting talent management & navigating career & growth conversations.

Outcome & Impact
My client gained a robust, practical capability library that could be applied across different roles and functions to confidently support recruitment, development, and talent decisions.

Developing a Talent Management Strategy & Framework

This engagement involved providing consulting & advisory support for a client seeking to develop a talent management strategy that incorporated ‘best-practice’ principles while also being pragmatic and actionable.

Client & Context
A client organisation looking to build a structured yet practical approach to talent management, ensuring alignment with their broader strategic and cultural goals.

Key Activities included…

  • Conducting stakeholder consultations & market/industry research to identify key trends & benchmarks

  • Analysing & evaluating existing processes / frameworks to identify gaps & establish key priorities

  • Developing an internal ‘playbook’ outlining key talent management principles & processes

  • Providing actionable recommendations, including clear ‘roadmaps’ to support strategic planning

  • Developing supporting tools & resources for leaders & People & Culture professionals.

Outcome & Impact
My client was equipped with a clear and practical strategy that balanced best-practice insights with the organisation’s unique needs, equipping leaders with effective tools to manage talent with confidence.

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It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

Client
Name here

Year
01/01/000

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The safe space created by Lego® Serious Play® often leads to participants feeling more confident in expressing their ideas and opinions.

Participants attach meaning to the physical, tangible object they’ve created (i.e. the Lego model), and then share their thoughts by ‘telling the story’ of what they’ve built.

In this way, the focus is on what they’ve created, rather than on them - making it feel safer to speak up and contribute. The use of metaphors and stories also creates a sense of safety for some participants.

It facilitates open and honest communication

Lego® Serious Play® creates space for everyone to share their ideas and perspectives. Each participant builds a response to the question being explored by the group, sharing the unique story of their model while others listen and ask questions.

Where groups work together to create a shared model, the ideas behind each participant’s unique contribution are preserved throughout the conversation, helping them to feel ‘heard’.

This helps to avoid that all-too-common scenario of quieter participants having their voices drowned out, creating opportunities for everyone to have a ‘voice’ in a more equitable way.

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Team and organisational collaboration

Lego® Serious Play® can also support collaboration and cross-functional communication, with this in turn helping to break down down silos. As groups problem solve together, new connections and insights often emerge, with the process creating a shared sense of energy and purpose.

With team members enjoying a more collaborative and strategic environment, these sessions can lead to more dynamic organisation conversations in the future.

About Leisa Molloy

Want to know more about your Lego® Serious Play® facilitator?

I’m an experienced and Masters qualified business psychologist with over 15 years of experience (and the wrinkles to prove it!).

I’ve spent my career delivering a range of initiatives in the areas of leadership, capability, employee engagement, talent, strengths, employee engagement, and much more.

Over the last few years I’ve facilitated over 160 workshops, focus groups, and leadership conversations. My insights as both an experienced facilitator and psychologist position me well to design and deliver Lego® Serious Play® workshops that have a strong ‘people’ or ‘team’ focus.